TERMS & CONDITIONS

(last modification 03/01/2017)

Definitions

  1. Additional Terms and Conditions: the additional general terms and conditions applicable to the Workshops, Yearly Packages and Retreats organized by Yoga Palais.
  2. General Terms and Conditions: The general terms and conditions used by Yoga Palais, which have been published at the Yoga Palais website, www.yogapalais.com. These General Terms and Conditions are also available for download on www.yogapalais.com.
  3. Yoga Palais: Yoga Palais (Société de Fait) has its official seat at 13, rue du Marché aux Herbes (3rd floor), L-1728 Luxembourg, Luxembourg. VAT nr LU28689851
  4. Participant: the person who attends or wishes to attend a Retreat or Workshop.
  5. Price: the total price of a Workshop or Retreat, including the Deposit.
  6. Private Class: a private yoga class at Yoga Palais, for which the Student must make an appointment in advance.
  7. Retreat: a yoga retreat organized by Yoga Palais.
  8. Retreat Participant: a person who takes part in or wishes to take part in a yoga retreat organized by Yoga Palais.
  9. Teacher: the yoga teacher who has been appointed by Yoga Palais to teach yoga classes at Yoga Palais.
  10. Student: a person who attends and/or wishes to attend private or group yoga classes
at Yoga Palais.
  11. Website: the website of Yoga Palais: www.yogapalais.com
  12. Workshop: A yoga workshop given or to be given by Yoga Palais.

 

Scope of Application

  1. The General Terms and Conditions apply to any class packages or drop in single classes as well as to all Yoga Palais Retreats, and Workshops.
  2. By participating in a yoga class of Yoga Palais, the Student agrees to the applicability of these General Terms and Conditions.
  3. Yoga Palais may from time to time amend these General Terms and Conditions. The most recent version of the Terms and Conditions is always the version that is applicable and is always available at the Website. Yoga Palais will announce any amendments to the General Terms and Conditions by e-mail.

Class packagages and Drop ins

Yoga Palais offers the following possibilities of attending yoga classes at Yoga Palais:

  • Yoga Palais Class packages

Yoga Palais 90 min Package

  1. The Yoga Palais 90 min Package entitles the holder to ten (10) yoga classes
 (90 min).
  2. The Yoga Palais 90 min Package is valid for six (6) months after the date of purchase. The 10 classes must therefore be attended within six months of the date of purchase. After that period, this right lapses.

Yoga Palais 60 min Package

  1. The Yoga Palais 60 min Package entitles the holder to ten (10) yoga classes (60 min).
  2. The Yoga Palais 60 min Package is valid for six (6) months after the date of purchase. The 10 classes must therefore be attended within six months of the date of purchase. After that period, this right lapses.

Yoga Palais Monthly Package

  1. The Yoga Palais Monthly Package entitles the holder to unlimited yoga classes
(90 min, 60 min and 45 min).
  2. The Yoga Palais Monthly Package is valid for one (1) month after the date of purchase. After that period, this right lapses.

Yoga Palais Yearly Package

  1. The Yoga Palais Yearly Package entitles the holder to unlimited yoga classes
(90 min, 60 min and 45 min).
  2. The Yoga Palais Yearly Package is valid for one (1) year after the date of purchase. After that period, this right lapses.
  3. Please check the Paragraph “Additional Terms and Conditions”.

 

  • Yoga Palais Drop-ins

Yoga Palais 45 min Drop in

  1. The Yoga Palais 45 min Drop in entitles the holder to one (1) fortyfive (45) minute yoga class.
  2. The Yoga Palais 45 min Drop in is valid for the class that is booked.

Yoga Palais 60 min Drop in

  1. The Yoga Palais 60 min Drop in entitles the holder to one (1) sixty (60) minute yoga class.
  2. The Yoga Palais 60 min Drop in is valid for the class that is booked.

Yoga Palais 90 min Drop in

  1. The Yoga Palais 90 min Drop in entitles the holder to one (1) ninty (90) minute yoga class.
  2. The Yoga Palais 90 min Drop in is valid for the class that is booked.

 

Payment and Price Changes

  1. All yoga classes organized by Yoga Palais must be paid for before they are held. Payments can be made by cash or through the Mindbody booking website.
  2. Yoga Palais reserves the right to change the prices. Any changes are announced in advance. The currently applicable rates are always mentioned on the Website and are available for inspection at the reception desk of Yoga Palais.
  3. Before a yoga class the Student must report to the reception desk of Yoga Palais to verify the registration and payment.

 

Reservations for Yoga Classes

  1. All classes are available for online booking 7 days in advance.
  2. You can only book classes online, so not by phone or at the reception.
  3. You can cancel your booking until 5 hours before the class starts. To do this, go to your account and cancel the class in your schedule. The credit can be used to book another class in the future.
  4. If you cancel after five hours before the class starts, the class will not be refunded.
  5. Please be on time, at least 10 minutes before class starts.

 

Schedule

  1. The current schedule can be found on the Website. Yoga Palais reserves the right to change the schedule at any time. If possible, any changes are announced in advance.
  2. Yoga Palais reserves the right to cancel a yoga class that has been scheduled. In this case the credit can be used to book another class in the future.
  3. Yoga Palais reserves the right to change the yoga teacher mentioned in the schedule in the event of force majeure, including illness of the teacher.
  4. Yoga Palais reserves the right to close its doors on public holidays or on other days, or to run a reduced schedule during holidays.

 

Early Termination of Membership in case of illness

  1. In the event of prolonged illness or an injury, the Student may prolong the expiration date of their class package (for Yearly Package please refer to the Paragraph “Additional Terms and Conditions”). A request a prolonged expiration datemust be submitted to Yoga Palais in writing and must be accompanied by a medical certificate. This termination may be sent by email to info@yogapalais.com.

 

Liability

  1. Attending yoga classes, Workshops, Retreats and leaving belongings in the changing
rooms are at the Student’s own risk. Yoga Palais accepts no liability whatsoever for physical injury, loss or damage relating to Students attending yoga classes, Workshops or Retreats and
leaving belongings in the changing rooms at Yoga Palais.
  2. Yoga Palais works exclusively with certified yoga teachers and always ensures high-quality 
yoga classes. Even so, a Student always runs the risk of injury during a yoga class. By participating in a yoga class at Yoga Palais, the Student accepts this risk of an injury. Always consult a doctor before starting yoga classes if you are not sure that you are completely healthy or if you are pregnant. If you have an injury or any other physical inconvenience, always inform your yoga teacher about this before starting the yoga class.

 

Personal Data

  1. Yoga Palais collects personal data of the students that are taking yoga classes at Yoga Palais (the “Students”), in order to keep a file of its members, for the exercising of payment orders, and for the administration of issued Yoga Palais class cards. Yoga Palais shall be careful while collecting these data and will always comply with the applicable Data Protection Act.
  2. Yoga Palais will also use the personal data as mentioned above to keep the Students informed about Yoga Palais’s activities, and possible changes in, e.g., the class schedule. If the Student does not want to receive any communication from Yoga Palais, he can opt-out by sending an e-mail to: info@yogapalais.com. The Student is informed that in such a case he may not be able to make use of all Yoga Palais’s services and products.
  3. Without prior written consent, Yoga Palais will never transfer any personal data of the Students to a third party. However, we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

 

Code of Conduct

Students shall adhere to Yoga Palais code of conduct at all times:

  1. Please make sure you are clean and fresh when you attend the yoga class. The use of unscented deodorant is highly appreciated. In view of potential allergies of other Students, everyone is asked not to wear any perfume, aromatherapy oils or other scented products, and not to use any spray deodorant in the changing rooms.
  2. Wear clean yoga clothes in yoga classes, in which you can move easily.
  3. Yoga Palais advises not to eat later than two hours before the start of the yoga class
and, in any case, not to do yoga on a full stomach.
  4. Please do not wear shoes in the yoga studio.
  5. To allow everybody to find perfect inner peace, Students are requested to talk quietly in all spaces within the yoga studio.
  6. The physical and mental integrity of Students must always be respected. Sexual behaviour or sexually suggestive behaviour is not tolerated by Yoga Palais.

 

ADDITIONAL GENERAL TERMS AND CONDITIONS FOR WORKSHOPS, YEARLY PACKAGES AND RETREATS OF YOGA PALAIS

Applicability of Additional Terms and Conditions and Definitions

  1. Retreats, Yearly Packages and Workshops are governed by these Additional Terms and Conditions in addition to the General Terms and Conditions. The General Terms and Conditions form an integral part of these Additional General Terms and Conditions. By participating in a Workshop or Retreat or buying an Yearly Package, the relevant Participant accepts the applicability of the General Terms and Conditions and the Additional General Terms and Conditions.

 

Participation in Workshops and/or Retreats and Registration Fee

  1. A Participant may participate in a Workshop or Retreat after he or she has registered for it with Yoga Palais in advance and paid the Price. Registration may be effected by sending an email
to info@yogapalais.com or signing up through the Mindbody booking system. A place in the Workshop or Retreat is guaranteed after Yoga Palais has received payment of the Price or the Deposit.
  2. For some Workshops and Retreats, an “Early Bird Rate” applies. This reduced rate applies until the date specified on the Website. After this date the normal rate, which is also specified on the Website, applies without exception.

 

Payments and Prices

  1. The Price for a Workshop or Retreat can be found on the Yoga Palais website.
  2. Payments for a Workshop or Retreat must be made before the Workshop or Retreat 
is held. Payments can be made by cash or through the Mindbody booking system.
  3. In the event of participation in a Retreat, the Deposit must be paid 60 days before the scheduled Retreat at the latest. The balance must be paid 30 days before the Retreat scheduled at the latest.

 

Cancellation of Workshop Registration

  1. Any participation in a scheduled Workshop may be cancelled only in writing. Cancellations can be done by sending an e-mail to: info@yogapalais.com.
  2. Until seven (7) days before the scheduled Workshop date, the Participant may cancel his or her registration free of charge.
  3. If the Participant cancels his or her registration later than seven (7) days before the scheduled Workshop, the registration fee is not refunded.

 

Cancellation of Participation in Retreat

  1. Any participation in a scheduled Retreat may be cancelled only in writing. This can be done by sending an email to info@yogapalais.com.
  2. The Retreat Participant may cancel his or her registration free of charge until 60 days before the scheduled Retreat.
  3. Within 60 days before the scheduled Retreat, the Retreat Participant may cancel his or her registration, in which case 60% of the Price is charged.
  4. If the Retreat Participant cancels his or her registration later than fifteen (15) days before the start of the Retreat, the Price already paid is not refunded.
  5. If it turns out at the location of the Retreat that the Retreat Participant cannot participate in the Retreat for whatever reason, the Price already paid is not refunded.
  6. Yoga Palais reserves the right to cancel the Retreat if there are insufficient participants. In this case, the registration fee already paid by the Participants is refunded immediately.

 

Workshop Schedule

  1. The current Workshop Schedule can always be found on the Website. Yoga Palais reserves
the right to change the schedule at any time. If possible, any changes are announced in advance.
  2. Yoga Palais reserves the right to cancel a scheduled Workshop in the event of force majeure (including illness of the relevant teacher). In this case, the registration fee already paid is refunded.

 

Yearly Package Membership

  1. The Student has the possibility to purchase the Yoga Palais Yearly Package. The Yearly Package entitles the holder to unlimited yoga classes
(90 min, 60 min and 45 min).
  2. The Yoga Palais Yearly Package is valid for one (1) year after the date of purchase. After that period, this right lapses.
  3. Yearly Package Membership is not transferable to another person.
  4. Yoga Palais reserves the right to close its doors on public holidays or on other days (for a maximum of 60 calendar days including Yoga Palais Retreats), or to run a reduced schedule during holidays.

 

Payments and Prices

  1. The Price for Yearly Package can be found on the Yoga Palais website.
  2. Payments can be made by cash, by bank transfer (info to be requested by sending an email to info@yogapalais.com) or through the Mindbody booking system.
  3. The Yearly Package Membership is non-refundable.

 

Freeze of Yearly Package

  1. In the event of prolonged illness, an injury or pregnancy, a Student may opt to freeze the Yearly Package for up to two months (nine in case of pregnancy) and a minimum of seven days. A request of a prolonged expiration date must be submitted to Yoga Palais in writing and must be accompanied by a medical certificate by email to info@yogapalais.com.